1. Information We Collect

We collect personal and business information necessary to provide logistics services and improve your experience with us. The types of information we collect include:

• Personal Information: Name, contact information (email, phone number), and address.

• Business Information: Company name, company address, and shipment details.

• Payment Information: Credit card or banking details for billing purposes.

• Service Usage Data: Information on how you use our services and website (including IP addresses, device type, and browser information).

We may also collect other information you provide to us through communication channels (such as emails, phone calls, or chat services).

2. How We Use Your Information

We use your information to:

• Provide and manage our logistics and transportation services.

• Process transactions and facilitate payments.

• Communicate with you about your shipments, services, or account.

• Improve our services and develop new offerings.

• Respond to your inquiries, questions, or feedback.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers and Partners: Third-party vendors that help us deliver services (e.g., shipping partners, IT service providers, payment processors).

• Legal Authorities: If required to do so by law or to protect our legal rights.

• Business Transfers: In the case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties we engage are bound by confidentiality agreements and are only allowed to use your information for the specific services they provide to us.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

As a Canadian resident, you have the right to:

• Access the personal information we hold about you.

• Request correction or updating of inaccurate or incomplete information.

• Withdraw consent to certain uses of your information.

• Request deletion of your personal information, where applicable.

To exercise these rights, please contact us using the contact details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. By continuing to use our website, you consent to our use of cookies.

8. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.